Shipping Policy

This Shipping Policy explains how Breeze processes, ships, and delivers your order. Please read it carefully so you know what to expect after placing an order.

Product origin

Our products are shipped from our suppliers and warehouses located in China. We work with established carriers to deliver your order reliably to your region.

Order processing time

Orders are processed within 1 to 3 business days after your purchase is confirmed. During this time, your order is reviewed, prepared, and packed for shipment. Processing time does not include transit time.

Estimated delivery times

After processing, estimated transit times by region are:

• United States: 9 to 12 business days.
• European Union: 9 to 12 business days.
• United Kingdom: 9 to 12 business days.
• Oceania: 11 to 15 business days.

These are estimates. Delivery times may vary due to customs clearance, local carrier handling, weather, peak periods, or other factors beyond our control.

Shipping costs

We offer two shipping options at checkout: free shipping and paid shipping. The available options and any applicable cost are displayed clearly before you complete your purchase.

Carriers

Depending on your region and the shipping method, your order may be carried by one or more of the following: USPS, FedEx, China Post, DHL, Cainiao, YunExpress, and 4PX. Shipments can also be followed through tracking aggregators such as 17Track.

Order tracking

A tracking number will be sent to you within 72 hours after your order ships. You can use it with the relevant carrier or with an aggregator like 17Track to follow your shipment. Please note there may be a short delay before tracking information becomes active as the carrier registers the package.

Customs, duties, and taxes

International orders may be subject to import duties, taxes, or customs fees determined by the destination country. Any such charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect addresses and failed deliveries

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or losses caused by an incorrect or incomplete address. If a package is returned to us due to an incorrect address or a failed delivery, we will contact you to arrange next steps.

Contact

For any questions about shipping or tracking, contact us at support@breezeurban.com.

Last updated: June 12, 2026